Considering that 99.9% of your meetings will be conducted in hotels around the world, it’s safe to say that you will have to deal with in-house a/v on some level. The majority of hotels that have meeting space available also have an in-house a/v company. Some of those companies are great and a pleasure to work with and some of those companies simply are not – as you surely already know.
Now, more than ever, it is becoming more expensive to work with hotel a/v companies. Most in-house a/v companies are massive, have offices in thousands of hotels around the world, and most likely are owned by some Wall Street corporation that simply cares about profit.
But does that mean they do a good job, or care about YOUR specific needs?
Not necessarily. Think about it – the odds are not in your favor. You are one of 5-10 other groups in the hotel that need their services and are having their checkbook squeezed by them, only to feel disappointing and let down by the level of service you’re getting. Our we wrong? Probably not. And we know this because we have helped plenty of meeting planners overcome this problem and feeling.
In-house a/v companies are famous for adding all kinds of fees and service charges to the final bill. They like to entice you to use them by offering a 30% discount, only to charge you a 25% service charge. They like to use scare tactics by charging ridiculous fees for such things as a “load-in supervisor” or saying you have to use union labor – at really expensive rates!
This is where we come in…
We have dealt with such issues for over 20 years. We have watched as in-house companies do everything they can to force you to use them, while ignoring the one thing they could do to ensure your business: care about you!
We care. We know that without you we don’t have a company to run. They know that without you, they have 30 more opportunities to exploit other meeting planners coming into their hotel. We have many ways of working with in-house a/v to eliminate “load-in supervisor” fees, expensive union-labor costs and offer the right gear at the right price.
Contact us today and learn how we can save you time and money when working with hotel a/v companies!